Privacy Policy

Last updated: April 10, 2026

RoyalTouch Cleaning ("we", "us", or "our") is committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws.

1. Information We Collect

When you book a cleaning service through our website, we may collect:

Full name
Phone number
Email address
Home or condo address
Preferred cleaning date and service details

2. How We Use Your Information

We use the information you provide solely to:

Confirm and schedule your cleaning appointment
Contact you regarding your booking
Respond to your inquiries

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. How We Store Your Information

Booking requests are transmitted securely via EmailJS (emailjs.com) to our team email. We do not store your personal data on our website servers. EmailJS privacy policy can be found at emailjs.com/legal/privacy-policy.

4. Cookies

Our website does not use tracking cookies or analytics tools. We do not collect browsing data or use third-party advertising cookies.

5. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Withdraw consent at any time by contacting us

6. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: info@royaltouch-cleaning.ca
Phone: (437) 975-2529